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Please utilize the portal to send a non-urgent message to your provider.
Please utilize the website (not portal) to self-schedule well visits or express sick visits.
Well visit. Sick visit. Can you name the difference?
In the medical community, a well visit refers to the annual exams that children undergo as toddlers and adolescents. Sick visits, however, are just as important. While well visits focus on preventative care, sick visits allow your pediatrician to treat your child in the event of illness and injury. Cold and flu bugs, sprains and strains, and similar ailments can all be treated during a sick visit.
If your child is currently under the weather due to a non-emergency health problem, we encourage you to contact your family doctor. At Capital Area Pediatrics, we offer evening hours and family care focused specifically on addressing your child's acute health needs. To schedule an appointment with a CAP pediatrician, find your nearest location and contact us today.
Doctors use the term "sick visit" or "sick child visit" to refer to appointments where sick children visit their pediatrician. These appointments are different than well visits, where doctors check your child's growth and development in general. Instead, during sick visits, doctors diagnose and treat a particular acute health concern (ex. Cold or flu, potential sprains or mild injuries, constipation, rash, abdominal pain, etc.).
Sick child visits usually take around 15 to 30 minutes. During the appointment, a pediatrician will check the child's symptoms, determine their cause, prescribe treatment, and discuss other important details as needed with families. Parents should be ready during the visit to answer questions about:
Any parent understands how tricky it is to know exactly when to call a doctor. In many cases, particularly during cold and flu season, children can recover from an ailment with fluids and rest. However, pediatricians do recommend calling promptly if serious symptoms develop. These include:
Please call our office when your child is sick. Our triage nurses are available 24-7 to answer your calls and advise you on whether you need to be seen in our office.
In the event that your family needs to come in ASAP, we offer walk-ins at our Herndon office. Patients will be seen on a first-come, first-served basis starting at 7:30 AM and ending at 9:00 AM every Monday to Friday. Walk-in hours are open to established CAP patients that are 6 months of age and older with acute symptoms such as:
No. Sick visits are used to address important but non-urgent health concerns. Children experiencing an emergency health issue (i.e. seizures, breathing difficulties, or severe injury) should visit an emergency room as soon as possible for immediate medical attention.
When children are unwell, parents will need to decide where to go: their pediatrician, urgent care, or an emergency room. Emergency care, of course, is available for true emergencies where life-saving procedures may be needed.
In less serious situations, urgent care is sometimes used by families to address non-emergency health concerns. However, we recommend calling your child's pediatrician or family doctor before seeking care in an urgent care center, unless your child's physician is unavailable or your child is experiencing a medical emergency.
There are a number of reasons to utilize a family doctor (PCP) rather than an urgent care center. These include the following:
Capital Area Pediatric staff always recommend calling us before families visit an urgent care center. We understand that children may need help at any time. That's why we are open 7 days a week and offer evening appointment hours at our various locations. *At this time, our Express Care at Herndon is temporarily closed due to COVID-19.*
Should your children fall ill, contact us by phone or by our secure messaging services to determine if a prompt sick visit is needed. We're here to help your family in the event of acute injuries or complicated health issues alike. With that in mind, questions about concussions, recurrent headaches, recurrent abdominal pain, and other health issues are welcome.